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Shipping and return conditions

Shipping and Packaging

The dispatch takes place exclusively within Germany and EU countries via DHL within 2 weeks after ordering. In the event of loss or damage, DHL packages are insured nationally/internationally for up to €500. The sum insured can be increased on request and at an additional cost. A flat rate of €29 including packaging will be charged for the shipping costs within Germany. A flat rate of €49 is charged for shipping including packaging within the EU. Shipping to other regions of the world can of course also take place after consultation and at an additional cost.

Return conditions

A return is possible without giving reasons within 2 weeks after receipt of your order. The customer bears the costs for the return shipment including packaging. Regarding returns and any other questions, please contact me at: info@jananirvana.com.

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